Privacy Policy

Welcome to OnlyHNI (https://onlyhni.com/). By accessing or using our website, you agree to the terms described on this page. This policy explains how we collect, use, and protect your information when you browse or purchase products such as premium air fresheners from our website.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party payment gateways)

We may also automatically collect non-personal data such as IP address, device type, browser information, and website usage data to improve our services.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order updates and confirmations
• Improve website performance and user experience
• Offer promotions and updates related to our products, including air fresheners

We do not sell or rent your personal information to third parties.

3. Cookies

Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings if you prefer.

4. Payments

All payments are processed through secure payment gateways. We do not store your payment details on our servers.

5. Shipping Policy

Orders are processed after successful payment confirmation. Delivery timelines may vary depending on your location and logistics partners. Tracking details will be shared once your order is dispatched.

6. Returns & Refunds

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. After verification, we may offer a replacement or refund depending on the situation.

Products must be unused and in original packaging to be eligible for returns.

Exchange Policy: We do not provide exchanges on any products.

7. Product Use Disclaimer

Our fragrance products and air fresheners are designed for personal use in cars, homes, and offices. Results and fragrance longevity may vary depending on environmental conditions and usage.

8. Third-Party Services

Our website may use third-party services such as payment gateways, analytics tools, and shipping providers to operate efficiently. These services may collect limited information required to perform their functions.

9. Updates to This Policy

We may update this page from time to time. Changes will be posted here with the updated revision date.

10. Contact Us

If you have any questions about this policy, you can contact us:

Email: support@onlyhni.com
Website: https://onlyhni.com/