Terms & Conditions

Welcome to HNI Air Fresheners. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms.

These Terms apply to all users of the website including browsers, customers, merchants, and contributors of content.

1. Company Information

This website is operated by HNI Air Fresheners, a brand associated with Jene Chemicals.

Registered Address

HNI Air Freshners
Jene Chemicals, Unit No. 2, Building No. 123, Indian Corporation, Dapode, Thane – 421302, Maharashtra, India.

Contact Information

Email: care@onlyhni.com
Phone: +91 9082361341 / +91 9372752229

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or using the website under the supervision of a parent or guardian.
• You are legally capable of entering into binding contracts under applicable Indian laws.
• All information provided by you is accurate and complete.

3. Products & Services

HNI Air Fresheners offers fragrance products for cars, offices, desks, homes, and workspaces.

We strive to display product descriptions, fragrances, images, packaging, and pricing as accurately as possible. However:

• Actual product color or packaging may slightly vary due to photography or screen settings.
• Fragrance perception may vary from person to person.
• Product availability may change without notice.

We reserve the right to:

• Modify or discontinue products without prior notice.
• Limit quantities purchased per customer or order.
• Refuse or cancel orders at our discretion.

4. Pricing & Payments

• All prices listed on the website are in Indian Rupees (INR).
• Prices are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change pricing at any time without prior notice.

Accepted payment methods may include:

• UPI
• Credit/Debit Cards
• Net Banking

Orders will only be processed after successful payment confirmation.

5. Shipping & Delivery

We ship across India.

Estimated Delivery Timeline

• Metro Cities: 3–5 business days
• Other Locations: 5–7 business days
• Remote Areas: Additional time may apply

Delivery timelines are estimates and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Operational disruptions

Customers are responsible for providing accurate shipping information. HNI Air Fresheners shall not be responsible for delays or losses caused due to incorrect addresses or contact details.

6. Order Cancellation

We reserve the right to cancel or refuse any order if:

• Product availability issues arise
• Payment is unsuccessful
• Fraudulent activity is suspected
• Incorrect pricing or technical errors occur

If payment has already been made for a cancelled order, eligible refunds will be processed to the original payment method.

7. Returns & Refunds

As fragrance products are personal-use items, returns are accepted only for:

• Damaged products
• Incorrect items received

Return Conditions

• Return requests must be raised within 7 days of delivery.
• Products must remain unused and in original packaging.
• Proof images/videos may be required for verification.

Used fragrance products are generally non-returnable due to hygiene and safety reasons.

Refund timelines may vary depending on the payment provider or banking partner.

8. User Accounts

When creating an account on our website, you agree to:

• Maintain confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Provide accurate and updated information

We reserve the right to suspend or terminate accounts involved in suspicious or unauthorized activities.

9. Intellectual Property

All website content including:

• Logos
• Product names
• Images
• Graphics
• Text
• Branding
• Packaging designs

are the intellectual property of HNI Air Fresheners unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.

10. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to systems or servers
• Interfere with website functionality
• Upload harmful code, malware, or spam
• Use automated systems to scrape or extract website data

11. Limitation of Liability

HNI Air Fresheners shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business
• Allergic reactions or misuse of products
• Delivery delays caused by third-party logistics providers
• Temporary website downtime or technical errors

Customers are advised to use products as instructed and keep them away from direct ingestion, flames, or misuse.

12. Product Usage Disclaimer

Our products are intended for fragrance purposes only.

Customers should:

• Use products only as directed
• Keep away from children and pets
• Avoid direct contact with eyes and skin
• Store products in cool, dry places

HNI Air Fresheners is not liable for damages arising from improper usage or handling.

13. Privacy

Your use of this website is also governed by our Privacy Policy. Personal information collected during purchases or inquiries is handled securely and used only for order processing, communication, and service improvements.

14. Third-Party Services

We may use third-party providers for:

• Payment processing
• Shipping
• Analytics
• Marketing tools

We are not responsible for the policies or practices of third-party platforms or external websites linked from our website.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

17. Contact Us

For questions regarding these Terms & Conditions, please contact:

HNI Air Fresheners

Email: care@onlyhni.com
Phone: +91 9082361341
Address: Jene Chemicals, Unit No. 2, Building No. 123, Indian Corporation, Dapode, Thane – 421302, Maharashtra, India.